Returns & Exchanges


If you are not satisfied with your purchase, it may be returned within 14 days of original purchase date. All items cannot be worn, washed or tampered with.

All returns/exchanges must contain the Return Merchandise Authorization (RMA) number. To obtain an RMA number please contact 

You will be responsible for paying postage on any returns/exchanges. If you request an exchange, we will waive the Standard Shipping fee on your new order. 

If your item is defective, please contact and we will issue you a return prepaid label. 

Transit Time: Please allow 2-3 weeks from the time you mail your return/exchange to be processed.



Items may be exchanged within 30 days from receipt. All items must be in their original condition. To ensure that the item(s) being exchanged is in stock, please email beforehand. Any item(s) not in stock will be refunded in full. ONEUP Collaborations, LLC is not responsible for shipping charges back to our facility.